Driving brand awareness with customized partner content

Lee Anne Grant, Chief Growth Officer at Babylist, delves into brand marketing in the baby product industry. Learning from the downfalls of Babies R Us and ByeByeBaby, Babylist took a strategic approach to physical retail. Last summer, they opened a Beverly Hills showroom, partnering with various brands to create engaging brand experiences, propelling Babylist's brand awareness beyond traditional retail metrics. Today, Lee Anne dives into how Babylist leverages customized partner content to drive brand awareness.
About the speaker

Lee Anne Grant

Babylist

 is a little camera shy

Lee Anne Grant is Chief Growth Officer at Babylist

Show Notes

  • 02:22
    Lee Annes marketing journey and an overview of Babylist
    Before Babylist, Lee Anne worked at several companies including, Google, AOL, and Pop Sugar. In 2023, Babylist grew to $1B in GMV, and four revenue streams including, eCommerce, affiliate, media, and health insurance reimbursement.
  • 03:53
    The evolution of the Babylist platform
    Babylist began as a universal registry, allowing expecting parents to register for items from various stores, including Amazon and Etsy. Over time, its grown into the go-to resource for expecting parents and their support networks, offering eCommerce, affiliate, media, and health insurance.
  • 05:08
    Driving brand awareness with partnerships and experiential retail
    Babylist opened a showroom in Beverly Hills to create an experiential and brand-focused space for customers to interact with products and influencers. They partnered with 34 legacy and up-and-coming brands to create content and moments for influencers and customers.
  • 08:45
    The value of experiential marketing and partner collaborations
    The Beverly Hills showroom fosters a creative environment for partnerships, shifting beyond transactional conversations. By focusing on creating a unique vibe and memorable moments, partnerships are mutually beneficial and allow for greater creativity and opportunities to arise.
  • 10:49
    Measuring brand awareness impact and success
    Babylist tracks views and engagement for social, monitoring brand searches and direct traffic, and gathering user feedback through NPS surveys and Slack. By triangulating the data, they ensure investments in brand-building efforts are justified and continue to yield positive results.

Quotes

  • "Last year, we did a billion dollars in GMV. We're profitable, we're fast-growing, and our business has four different revenue streams. We have eCommerce, affiliate, media, and health insurance reimbursement." - Lee Anne Grant

  • "A lot of things have happened that I never imagined would because we created this space with the right vibe, the right lighting, and the right TikTok and Instagram moments. Then people come in and amazing things happen." - Lee Anne Grant

  • "Good collaborations are more authentic and mutually beneficial because we're aligned on the goals. It doesn't feel as transactional and allows for more creativity." - Lee Anne Grant

About the speaker

Lee Anne Grant

Babylist

 is a little camera shy

Lee Anne Grant is Chief Growth Officer at Babylist

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