Ford Rouge Factory Tour & Manufacturing Innovation — Christian Lachel // BRC Imagination Arts

Why would a well-known brand like Ford bother about rewarding its customers and audience with an experience? How can you do the same for your brand irrespective of age or size? Listen as Christian Lachel, Chief Creative Officer of BRC Imagination Arts, discuss how Ford Rouge Tour uses experiential marketing to bring visitors into the heart of American manufacturing.
About the speaker

Christian Lachel

BRC Imagination Arts

 - BRC Imagination Arts

Christian Lachel is Chief Creative Officer at BRC Imagination Arts

Show Notes

  • 02:18
    The Ford Rouge factory tour experiential project
    It's one of the only automotive tours in the United States that you can go and visit. it's a relationship with the Henry Ford and Museum of American Innovation. And they have a collaborative relationship. And it's a great symbiotic relationship between those two institutions to bring visitors into the heart of American manufacturing.
  • 04:50
    How should smaller brands implement sensory and storytelling into their marketing mix?
    Who's your audience? And what can you do to reward them for spending time with you? How can you pull them into your story?
  • 08:37
    Connecting with your audience in a meaningful way and what to expect from it
    Make sure you have a great story and a great experience, and it's moving things emotionally. Make sure you find ways to measure that and do it with quality.

Quotes

  • "It doesn't have to be a 200-year-old brand like Johnnie Walker or 125 years or 30 years with Ford. How you tell your story and to whom matters. The key thing is: who is your audience? And what are you trying to achieve in terms of that relationship? If it's a consumer relationship and its audiences are more public, then how do you let them into the tent if they want to learn more about what you're doing?" - Christian Lachel

  • "The key thing, it doesn't matter how big or small you are or where you're starting, is to figure out who that audience is that you need to be speaking with or have a relationship with. Start there, in the heart of what they're looking for. And then figure out how you can marry those values with the values of your brand and bring that story to life in a meaningful and engaging way." - Christian Lachel

  • "It's all about ultimately connecting with your audiences in a meaningful way. The way to do that is to find again, what are they looking for. And then how do you create an engaging experience or story that then connects the dots." - Christian Lachel

  • "Make sure you have a great story and a great experience, and it's moving things emotionally. Make sure you find ways to measure that and do it with quality." - Christian Lachel

About the speaker

Christian Lachel

BRC Imagination Arts

 - BRC Imagination Arts

Christian Lachel is Chief Creative Officer at BRC Imagination Arts

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