How Shopify’s “Retail Grammys” program helped drive brand affinity

Director of Brand Marketing at Shopify, Chris Schmicker, delves into the innovative "Retail Grammys" program that significantly boosted brand affinity. By recognizing outstanding achievements in retail, Shopify's program not only celebrates success but also fosters a sense of community within the industry. Tune in as Chris shares insights on how such initiatives can drive brand loyalty and elevate the retail experience for both businesses and consumers.
About the speaker

Chris Schmicker

Shopify

 - Shopify

Chris Schmicker is Director of Brand Marketing at Shopify

Show Notes

  • 00:30
    Importance of recognizing and celebrating employee achievements
    Discussion on the impact of acknowledging and rewarding employee successes.
  • 05:45
    Leveraging human insights to connect with entrepreneurs
    Exploring strategies to use human insights to resonate with entrepreneurs.
  • 10:15
    Brand power of retail pop ups
    Exploring the influence and benefits of retail pop-up events for brands.

Quotes

  • "I think one of the interesting challenges of being a brand marketer at Shopify is retaining that spark, that energy that comes with courting entrepreneurs." - Chris Schmicker

  • "An overall kind of trend we're seeing in the creator economy is the biggest names are getting tapped by the biggest brands, no surprise." - Chris Schmicker

  • "A lot of folks look at the creator game as like a game of, you know, maximizing reach, but relevance is actually, I think, the bigger win for a lot of brands out there, especially those with smaller budgets." - Chris Schmicker

  • "People just want to hear from people that they don't want to hear from brands per se. So, finding a way to deliver a brand message through an individual is really powerful." - Chris Schmicker

  • "The Shopify Retail Grammys program really comes down to recognizing our merchant success in order to drive brand affinity and create something as an experience for them that they want to voluntarily share on social media." - Chris Schmicker

About the speaker

Chris Schmicker

Shopify

 - Shopify

Chris Schmicker is Director of Brand Marketing at Shopify

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