Unveiling Differin’s Brand Refresh Campaign — Melatan Riden // Deutsch New York

Melatan Riden, EVP of Art & Design at Deutsch New York, delves into Deutsch’s brand refresh for Differin. When brands want to attract a new audience but keep existing brand equities, it can be a challenge for the team responsible for the design process. Essentially, you're working against a tight timeline and you must find creative ways to leverage these branded equities that may not align with the new work you’re trying to do. Today, Melatan discusses Differin's brand refresh campaign.
About the speaker

Melatan Riden

Deutsch New York

 is a little camera shy

Melatan Riden is EVP of Art & Design at Deutsch New York

Show Notes

  • 01:56
    Melatans professional journey in design
    Melatan, a Canadian graphic designer, worked in small specialized studios and multidisciplinary agencies such as Sid Lee and Anomaly before relocating to New York. There, she joined global advertising agencies, contributing to larger campaigns and film projects.
  • 03:26
    What differentiates brand agencies from global advertising agencies
    Brand agencies concentrate on creating the brand itselfits purpose, identity, and behaviors. Whereas, global advertising agencies focus on showcasing that brand to the world in terms of campaigns and communications.
  • 14:30
    Deutsch New Yorks brand refresh campaign for Differin
    Differin, a drugstore acne medication, needed to create a new identity and reach a broader audience. The aim of the campaign was to speak to Gen Z while retaining an efficacious brand identity, avoiding extremes of being purely fun or solely medication-based existing options in the market.
  • 06:58
    Challenges faced during Deutsch New Yorks brand refresh campaign for Differin
    The campaign faced a tight timeline, aiming for a quick refresh while maintaining existing brand equities like packaging and color palette. Balancing the introduction of new elements to appeal to a new audience without alienating the existing one posed a significant challenge.
  • 08:57
    Challenges in transformational brand work and the refresh design process
    The challenge lies in executing transformational work while navigating restrictions like retaining logos or specific elements. The creative process involves adapting an established formula to suit varying brand needs and briefs, typically starting with a kickoff session to discuss goals.
  • 10:33
    Strategic exploration in Differin's brand refresh campaign
    The brand audit allowed Deutsch to understand and explore the competition for inspiration and opportunities. Engaging target demographic interns provided valuable insights, uncovering assets to leverage for greater distinction while preserving existing equities.
  • 13:37
    Timeline of the Differin brand refresh campaign
    The entire process, from audit to approvals, took approximately 8-12 weeks. Despite the urgency in this particular campaign, occasional pauses due to changing briefs or leadership can affect the process, but the Differin campaign was a quick one overall.
  • 14:23
    Results of the Differin brand refresh campaign
    Ultimately, the campaign resulted in a beautiful portfolio of new qualifiers and claims, and Differin was happy with the work. Moreover, as a result of Deutschs work for Differin, they landed the opportunity to refresh another product within the same parent company.

Quotes

  • "We have a number of clients with an appetite for transformation, but you can't change the logo, you can't change this, that, or the other. Its challenging, but that's the work we have to do. That's the creative process." - Melatan Riden

  • "You want companies and brands to see the work that you did with one person and come to you and say, hey, I want that." - Melatan Riden

About the speaker

Melatan Riden

Deutsch New York

 is a little camera shy

Melatan Riden is EVP of Art & Design at Deutsch New York

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