How Ikea branded downtown living — Emmanuel Probst // Ipsos

In today's marketing climate, people expect brands to demonstrate their purpose. As a marketing leader and brand strategist, you no longer dictate to your audience how they should feel about your brand and are no longer in control of a narrative. IKEA realized this and used it to build its brand. How? Listen to Emmanuel Probst, Global Lead, Brand Thought-Leadership of Ipsos, as he discusses how Ikea branded downtown living.
About the speaker

Emmanuel Probst

Ipsos

 - Ipsos

Emmanuel Probst is Global Lead, Brand Thought-Leadership at Ipsos

Show Notes

  • 02:31
    How IKEA built a fantastic brand
    Where IKEA has been doing so well is enabling people to recycle and upcycle their furniture.
  • 07:36
    What brands are doing wrong with their sustainability campaigns
    Some brands see and do sustainability like it is just another box to tick off. But people expect brands to demonstrate their purpose. As a marketing leader and brand strategist, you no longer dictate to your audience how they should feel about your brand and are no longer in control of a narrative. You merely guide the narrative and co-create your brand identity with your audience.
  • 11:43
    Stewarding and leveraging brand and consumers co creation
    It's about intentions versus expectations. What should CMOs do? They should be intentional toward their audience.

Quotes

  • “Where IKEA has been doing so well is enabling people to recycle and upcycle their furniture. What this means is you can bring your IKEA shelf to the store, and IKEA will give it a second life by selling this piece of furniture to someone else” - Emmanuel Probst

  • "One, sustainability. Very often, it seems like brands try to check the box. Over the last three years, what has changed with Covid is that people expect brands to demonstrate their purpose. Not just to talk about it. It's not good enough to say, hey, I'm going to be carbon-free by 2035, and nobody cares. What's essential is to demonstrate something tangible to me consumer that I can experience when interacting with your brand." - Emmanuel Probst

  • "As a marketing leader and brand strategist, you no longer dictate to your audience how they should feel about your brand and are no longer in control of a narrative. You merely guide the narrative and co-create your brand identity with your audience. You need to get them involved." - Emmanuel Probst

  • "Intentions are the process of co-creation. Intentions mean together a brand, and I will create that identity for the product for myself. So, when I say brands are no longer in control, brands can guide the narrative, and brands can facilitate this process. An example that comes to mind is Nike, the in-store experience. If you go, for instance, to the flagship store in London, you will be able to personalize some of the sneakers and the sports you will buy from them." - Emmanuel Probst

About the speaker

Emmanuel Probst

Ipsos

 - Ipsos

Emmanuel Probst is Global Lead, Brand Thought-Leadership at Ipsos

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